Interactive voice response

IVR on number 111

There is such structure for prepaid sucbscribers at the moment:

NEW FROM MTS, press 1:

• We congratulate, there is a special proposal for your number. To listen to it, press 1.
• Gift for account via self care payment terminals, press 2.
• "15 kopeks for calls and SMS to Russia" service, press 3
• Golden Number from MTS , press 4.
• MAX Energy, press 5.
• Internet Helper service, press 6.

ACTIONS, LOYALTY PROGRAM, press 2:

• We congratulate, there is a special proposal for your number. To listen to it, press 1.
• Actions, press 2.
• Loyalty program “MTS Bonus”, press 3.
• loyalty program “Ìobile MTS bonus” with Raiffesen Bank Aval, press 4.
• Loyalty program EnerJEANS, press 5.
• Migrate to MTS Contract, press 6.

OPERATING TARIFFS MODELS, press 3:

• You are serviced according to “TM1…” tariff model, for more details press 1.
• For tariff models which are available for subscription, press 2.
• National tariff models, press 3.
• For regional tariff models, press 4.

ADVANTAGEOUS PROPOSITION, press 4:

• 2,000 minutes within MTS network, press 1.
• MMS Package, press 2.
• SMS Package, press 3.
• Mobile Internet Packages, press 4.
• Complex Service Bundles, press 5.
• “Unlimited Internet with Opera Mini”, press 6.
• Profitable MTS service, press 7.
• Migrate to MTS Contract, press 8.
• “My Family”, press 9.

SERVICES, press 5.

• Services of SMS and MMS, press 1.
• Internet services, press 2.
• Automatic settings for your phone, press 3.
• GOOD’OK, press 4.
• MTS Click, press 5.
• Calling line identification restriction, press 6.
• Child Monitor, press 7.
• Compass, press 8.
• Other services, press 9.

BILLING PRINCIPLES,INTERNATIONAL TARIFFS And MANAGEMENT by ACCOUNT, press 6:

• Account, press 1.
• Topping up your account with the help of a payment card, press 2.
• Topping up with the help of ATM and special automated machines, press 3.
• Topping up your account with a voucher, press 4.
• Additional money account, press 5.
• Money transfer, press 6.
• Billing principles, press 7.
• International roaming, press 8.
• International tariffs, press 9.

YOUR PERSONAL PASSWORD, BLOCKING of NUMBER And OTHER QUESTIONS, press 7.

• Personal helper password, press 1.
• Emergency numbers, press 2.
• Blocking a number and replacing a SIM card, press 3.
• PUK code recovery, press 4.
• Dial rules and city codes, press 5.
• Quality of communication, press 6.
• SMS mailings and calls from swindlers, press 7.
• Questions connected with IMEI codes or work of the terminal network, press 9.

THERE ARE COMPLICATIONS IN- PROCESS SERVICES, press 8.

• If you can not connect the “Super” service, press 2.
• If you can not connect “2000 minutes in the MTS network” service, press 3.
• If you have any difficulties using mobile GPRS Internet, press 4.
• If you can not send MMS, press 5.
• If you have any difficulties with SMS service, press 6.
• If you can not call or you can not receive call, press 7.

MTS HOT LINE, press 9.

• Quick connection with operator, chargeable service, the fact of a call is 50 kop. VAT and PF including, to confirm connection, press 0.
• To reset the previous menu, press *.

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