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Call Forwarding

This service is given to subscribers of all tariff packages free of charge and is included in the base service pack.
 
Call forwarding service gives possibility to redirect incoming calls to any other telephone number in Ukraine. Calls, received by Your mobile telephone, can be diverted to the telephone of city network, to other mobile telephone in Ukraine or on Voice mail. Incoming calls forwarding installed by you will not prevent you to make outgoing calls from Your telephone.
 
Several types of forwarding are possible:
  • All incoming calls forwarding – service code 21
  • Call forwarding on no answer – service code 61
  • Call forwarding, if the subscriber is not available – service code 62
  • Call forwarding, if called subscriber is busy – service code 67
 
Attention! Instructions, given below, can be used by any device of GSM standard. However most models have own simplified procedures of menu for the use of this service (look through Your telephone instructions).
 
All incoming calls forwarding (or absolute forwarding) means that every incoming call is automatically redirected to the telephone number chosen by you (for example, to the home number). Thus, Your mobile device does not call. A service is activated even in case, when a device is turned off. Absolute call forwarding mode abolishes all remaining call forwarding modes. In order Your telephone began to receive incoming calls, call forwarding must be abolished.
 
Service code – 21
Installing all calls forwarding (absolute)to other telephone number *21* ÕÕÕXXXXÕÕÕ #, where ÕÕÕXXXXÕÕÕ – phone number, for example 0501234567
To check up service installing *#21#
To abolish service ##21#
 
Call forwarding of no answer means, that if you do not answer the received call during some time, a call automatically goes to the number chosen by you before. But if Your telephone is turned off or is out of the area of network coverage, a call will not be redirected. A caller hears a message that a device of calling subscriber is out of the area of network coverage. You can take advantage of call forwarding, if a subscriber is not available (service code – 62).
 
Service code – 61
Installing of call forwarding to other telephone number on no answer *61* ÕÕÕXXXXÕÕÕ # , where ÕÕÕXXXXÕÕÕ – phone number, for example 0501234567
A call is redirected usually, if there is no answer during 20 seconds. If you want to change this temporal interval, it is necessary to dial the next sequence
*61* ÕÕÕXXXXÕÕÕ **ZZ#, where ÕÕÕXXXXÕÕÕ – phone number, for example 0501234567, ZZ is hold time
To check up service setting *#61#
To abolish service ##61#
 
Call forwarding, if a subscriber is not available means that if Your telephone is turned off or is out of area of network coverage, every incoming call is automatically redirected to other telephone number. When a subscriber turns on his device or goes back into the area of network coverage of MÒS, incoming calls are received as usual.
 
Service code – 62
Installing of call forwarding to other telephone number in the case, if a subscriber is not available *62* ÕÕÕXXXXÕÕÕ #, where ÕÕÕXXXXÕÕÕ – phone number, for example 0501234567
To check up service setting *#62#
To abolish service ##62#
 
Call forwarding, if a number of called subscriber is busy means that if Your device is busy (you already speak with somebody), a new incoming call is automatically redirected to Your telephone number set before.
 
Service code – 67
Installing of call forwarding to other telephone number, if a number of called subscriber is busy *67* ÕÕÕXXXXÕÕÕ #, where ÕÕÕXXXXÕÕÕ – phone number, for example 0501234567
To check up service setting *#67#
To abolish service ##67#
 
All three types of relative call forwarding (on no answer, if a called subscriber is not available and if busy) complement each other and can be used in any combination. Calls can be redirected to different numbers. However installing of all incoming calls forwarding (absolute call forwarding) abolishes an action of all other call forwarding modes.
 

Call forwarding abolishment

All relative call forwardings (on no answer, if a called subscriber is not available and if busy) can be abolished by the following combination ##004#
All earlier installed forwardings (relative and absolute) can be abolished ##002#
 

Call forwarding cost

Call forwarding service is given to MÒS subscribers free of charge. However all redirected calls are under tariffs an outgoing call from Your mobile telephone to the number of call forwarding.
 
Attention! At the usage of the conditional call forwarding in roaming payment for the forwarding call in most cases is levied as the payment for an incoming call in roaming and for the outgoing forwarding call in roaming. It is recommended when using the service of roaming to attentively check up the proposed forwarding and, if there is no need in using it, to cancel them.
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