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User Guide

MTS Prepaid service starting package
  • SIM-card
  • User’s Manual that also includes the Registration Card and Warranty Conditions
  • Brief Manual
  • Special sticker with important numbers

SIM-card

SIM card contains your personal phone number. It must always be in your phone. On the backside of the SIM card, there are PIN and PUK codes.

How to make the first call

Insert your SIM card into your mobile phone.

Switch on the phone and enter the PIN code 0000.

To call to the number you need, it is necessary for you to adhere to the following scheme:

  • 050 ÕÕÕ ÕÕÕÕ – if you call to a MTS mobile phone;
  • (operator's code) ÕÕÕ ÕÕÕÕ – if you call to another operator’s mobile phone;
  • (city code) ÕÕÕ ÕÕÕÕ – if you call to a city number;
  • + (country code) (city code) ÕÕÕ ÕÕÕÕ – if you call abroad.

Only after the first outgoing call you will be able to receive calls.

Scratch card – the simplest and most accessible way to pay your bill
MTS offers Scratch cards – a new convenient way of account updating for MTS Prepaid and JEANS subscribers, as well as contract subscribers.
 
Scratch cards are account update scratch cards with face values of 25, 30, 35, 50, 80, 100 and 200 UAH.
 
In parallel with Scratch cards, MTS Prepaid and JEANS cards are available of the previous type. Each of them is valid till the date specified on the card.
 

Your account

Each MTS Prepaid service subscriber receives a personal account. On it, information about each updating and expenditure of your means is preserved. Later, you can update your account using MTS Prepaid scratch cards.

For account updating you need:
  • to erase the protecting film on the scratch card’s back side to see the whole secret 14 digit code;
  • to call from your mobile phone to the free-of-charge number of the MTS Prepaid service menu 7722 and follow voice prompts. (In the course of the first updating of your account, listen to introductory instructions and select the language);
  • after the offer to update your account, press 2;
  • after a sound signal, enter the 14 digit scratch card code and do not press anything.
  • your account will be updated.
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