Information provided by MTS Contact Center

MTS Contact Center provides information regarding:

• tariffs, price list and mobile handset and equipment;
• MTS services;
• coverage area of Ukraine by cellular communications network of GSM standards;
• international roaming;
• MTS branches:
  • addresses of MTS shops;
  • addresses of service offices;
  • phone numbers of MTS branches in other Ukrainian cities;
  • other information.
• payment procedure and MTS bank details;
• general financial issues;
• mobile handset (terminal);
• GSM standard features;
• equipment service provided by the technical service center (equipment in repair);
• technical issues:
  • incorrect registration during the national roaming; 
  • quality of connection

MTS Contact Center provides information about the financial issue regarding to the subscriber about:

• receipt of payment on the personal account for:
  • equipment;
  • connection to the network;
  • communications services;
  • services bills, billing information;
  • outstanding debt on personal account;
  • sum of prepayment on personal account;
  • mobile phone status.

Information is provided to the owner of phone number only.

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+38 050 +38 066 +38 095 +38 099
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