Where to Exchange the Bonuses?

To exchange the Bonuses, please call 111 free of charge and tell your phone number. A representative of the Call Center will inform you of your additional account balance and opportunities to get the prizes in exchange of your Bonuses.

Choose between the following options to obtain the prizes:

If you’d like to order extra minutes, SMS, MMS or GPRS WAP, call 111 free of charge within MTS network and connect with a representative of the Call Center. If your number is registered with a physical person, please while ordering be ready to provide the appropriate passport details. Legal entities should send their order executed on a company’s official letterhead, duly sealed and signed by a director, to the fax number 044 240 24 00. The order must also indicate the preferred prize and number of the phone to which you’d like to connect extra services.
If you’d like to get a discount for the purchase of a mobile phone or modem, a representative of the Call Center will inform you of the address of the nearest to your MTS brand store where you’ll be able to get your prize and sign the additional agreement.
If you’d like to get the prizes under “Travel” or “Leisure” offers from partners of MTS Bonus program, you have to call the Call Center at 111. A representative of the Call Center will process your order for obtaining a partner voucher (valid for all prizes except for subscription to magazines). After this you will receive the voucher within several days by a registered mail entitling you to get a discount from partners involved in MTS Bonus program. Key subscribers may obtain the voucher by a courier service within two weeks.
By means of the Internet Helper service

Attention! The voucher shall be valid within 2 months only!

If you’d like to subscribe to a magazine, a representative of the Call Center will process your order and advise you of the magazines delivery schedule.

In order to get the prizes in MTS brand stores or dealer shops* a private person should have a passport while a representative of a legal entity should have a passport, a letter authorizing such representative to enter into agreements and a seal.

* Key subscribers are not serviced in dealer shops under MTS Bonus program.

When ordering and obtaining the prizes under “Travel” or “Leisure” offers from partners of MTS Bonus program as well as when subscribing to a magazine via the Call Center, a physical person is required to verbally inform a representative of the Call Center of its passport details and address with postal code to which a voucher or magazine has to be delivered; a legal entity should send a letter with its order to the fax number 044 240 24 00, which letter must be executed on a company’s official letterhead and certified with a director’s signature and a company’s seal (besides, the letter must contain a contact person name, contact phone number as well as address with postal code to which a voucher or magazine has to be delivered).

Print version

If you searched information, but did not find it on this page, press here and leave a review.
We will consider Your suggestion on the improvement of site

To leave a review

That You searched? Address of page* What information you searched, but not able to find? *

Your suggestions Why you consider that exactly this information must be located here? You will offer Your format of serve of information.

Information about You

Name *
Middle name
Family name
E-mail *

Information is needed in an order to contact with You in the case of necessity for clarification of details on Your suggestion

Enter a telephone number*

Subscriber MTS

Not subscriber MTS

By pressing button "Send", you agree with processing of your personal data and / or transferring of such data to third parties for the purposes related to filling out of the registration form as well as for marketing purposes. Details...

Tell us what
you think