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USSD services
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USSD services

USSD (Unstructured Supplementary Services Data) – technology of data exchange, which provides information exchange between customers and special service of mobile operator in the real-time mode.
 
USSD service does not demand additional order or activation, it is given to subscribers of MÒS, ÌÒS Prepaid, JEANS on permanent basis free of charge. The service is available from mobile telephone, which operates in GSM standard, regardless of model.
 
Note: USSD-message is not saved in telephone memory.
Main advantages of using the service:
    • quickness – information is rendered in real-time mode
    • convenience – easy access to financial information and information about loyalty program

 

To send the request it is necessary to enter a set order of symbols, namely: *code of request # and press a call button.
 

Table of assignment of USSD-requests numbers

Numbers of requests
Assignment
*110*10#
*110*10*01#
*110*10*02#
*110*10*03#
Check of the remaining funds on a personal account
Ukrainian
Russian
English
*110*20#
Check of the remaining package minutes / package services
*110*11#
Information about dates and sums of the last 6 payments on a personal account
*110*12#
Information about sums of the last 3 payments on a personal account
*110*13#
Complete information on the last account during a month:
  • State of account at the beginning of a month
  • Payments during a month (if occurred)
  • Returns during a month (if occurred)
  • The sum of connection services
  • The sum of pensionary fund
  • State of account at the end of a month
*110*14#
Information about amount of bonuses on a personal account and the sum of bonuses, which will be cancelled during the next billing
*110*21#
Information about tariff model
*110*22#
Validity of additional agreement
*100*voucher code#
Filling up of the account by means of a voucher
*110*30#,
*110*301*Password#,
*110*302* Password #,
Status of GPRS services (WAP, MMS, GPRS I-net, Hyper.NET)
Activation of GPRS services
Deactivation of GPRS services

*110*303*#,
*110*313*#,
*110*323*#,
*110*343*# 
Information about the service GPRS Internet
Information about the service GPRS WAP
Information about the service GPRS MMS
Information about the service Hyper.NET
*110*33#,
*110*331* Password #, *110*332* Password #, *110*333#
Status of service Data Transfer
Activation of service Data Transfer
Deactivation of service Data Transfer
Information about the service Data Transfer
*110*41#,
*110*411* Password #, *110*412* Password #, *110*413#
Status of service My Region
Activation of service My Region
Deactivation of service My Region
Information about the service My Region
*110*50#,
*110*503#
Status of service International Line
Information about the service International Line
*110*51#,
*110*513#
Status of service International Roaming
Information about the service International Roaming
*110*52#,
*110*521*1* Password #,
*110*521*2*Password#,
*110*522*Password#,
*110*523#
Status of service Voice Mail
Activation of service Voice Mail (in Russian)
Activation of service Voice Mail (in English)
Deactivation of service Voice Mail
Information about the service Voice Mail
*110*53#,
*110*531* Password #, *110*532* Password #, *110*533#
Status of service SMS
Activation of service SMS
Deactivation of service SMS
Information about the service SMS
*110*60#,
*110*601* Password#,
*110*602* Password#,
*110*603#
Status of service Additional Package of Network
Activation of service Additional Package of Network
Deactivation of service Additional Package of Network
Information about the service Additional Package of Network
*110*61#,
*110*611*Password#,
*110*612*Password#,
*110*613#
Status of service Number Identification Ban
Activation of service Number Identification Ban
Deactivation of service Number Identification Ban
Information about the service Number Identification Ban
*110*62#,
*110*621* Password#,
*110*622* Password#,
*110*623#
Status of service Detailed Account
Activation of service Detailed Account
Deactivation of service Detailed Account
Information about the service Detailed Account
*110*40#,
*110*401*1* Password #,
*110*401*2* Password #,
*110*401*3* Password #,
*110*401*4* Password #,
*110*401*5* Password #,
*110*402* Password #, *110*403#
Status of service My Family
Activation of service (1 number) My Family
Activation of service (2 numbers) My Family
Activation of service (3 numbers) My Family
Activation of service (4 numbers) My Family
Activation of service (5 numbers) My Family
Deactivation of service My Family
Information about the service My Family
*104*telephone number#
“Call Me” service request
*104*0#
Information about the amount of the remaining requests within “Call Me” service
*104* telephone number *01#
*104* telephone number *02#
*104* telephone number *03#
 
“Call Me” service request in Ukrainian;
“Call Me” service request in Russian;
“Call Me” service request in English
*104#, *104*01#
*104*02#
*104*03#
Instruction in Ukrainian
Instruction in Russian
Instruction in English
*120#
To receive detailed instructions
*120*1#
To check status of service "Who Called"
*120*11# 
To activate the service "Who Called"
*120*12#
To deactivate the service "Who Called"
*120*2# 
To check status of service "Notify Me"
*120*21#
To activate "Notify Me"
*120*22#
“Notify About Me!” service deactivation (with the help of this command you can cancel the possibility to inform other customers about your appearance in the network)
*120*3#
To check status of service "Notify About Me"
*120*31#
To activate "Notify About Me"

*120*32#

To deactivate "Notify About Me"

*120*9#

To check status of language for service support 

*120*91#

For setting Ukrainian for service support

*120*92#

For setting Russian for service support

*120*93#

For setting English for service support

*120*94#

For setting Ukrainian (translit) for service support

*120*0#

To check status of the “Day/Night” mode

*120*01#

To activate “Day/Night” mode
*120*02#
To deactivate “Day/Night” mode
**21* telephone number #
Activation of readdressing: “immediately” – unconditional readdressing of all ñalls
**67* telephone number #
Activation of readdressing: “busy” – calls readdressing if at the moment you are talking by telephone
**61* telephone number #
Activation of readdressing: “no answer” – readdressing, if you do not answer the call
**62* telephone number #
Activation of readdressing: “out of distance”  – readdressing, when you are beyond the area of GSM coverage or your telephone is switched off
##002#
Cancel of all kinds of  readdressing
##21#
Cancel of  readdressing: “immediately” – unconditional readdressing of all ñalls
##67#
Cancel of  readdressing: “busy”  – calls readdressing, if at the moment you are talking by telephone
##61#
Cancel of  readdressing: “no answer” – readdressing, if you do not answer the call
##62#
Cancel of  readdressing: “out of distance ”  – readdressing, when you are beyond the area of GSM coverage or your telephone is switched off
*#21#
Check readdressing state: “immediately” – unconditional readdressing of all ñalls
*#67#
Check readdressing state: “busy” – calls readdressing, if at the moment you are talking by telephone
*#61#
Check readdressing state: “no answer” – readdressing, if you do not answer the call
*#62#
Check readdressing state: “out of distance ” – readdressing, when you are beyond the area of GSM coverage or your telephone is switched off
 
When using USSD-requests *104*telephone number#, *777# , *777*1#, *777*2#,  *777*3# a customer has the possibility to independently choose the language of the reciprocal USSD-message – Ukrainian, Russian or English.
 
The Ukrainian language is set by default. To change the language to Russian it is necessary to enter *02, to English – *03 after the request number before the symbol #.
 
A language is changed only for the current request.
 
Example for USSD-request *777#:
*777*01# or *777# – Ukrainian
*777*02# – Russian
*777*03# – English

It is necessaty to use Password at the end of each request for activation/deactivation of services.

The password provides confidentiality of services management.
 
If you are a physical entity, you may order a password by calling to number 111, the Clients Call Center. A unique generated password will be sent to you in an SMS message within 2 days.
 
A legal entity may order a password by sending a fax to number (044) 240 240 0, or (050) 462 24 00. You will be informed of the password generation by an SMS sent to you or from the contact person of your organization within 2 days.
            


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